AI-assisted web chat engages visitors automatically, capturing details and answering queries, ensuring leads are efficiently captured even outside business hours.
Yes, Inbox plans to integrate with Facebook Messages and Instagram DMs, broadening the spectrum of communication platforms for your business.
No, the AI-assisted web chat feature is included with Inbox at no additional cost, providing valuable lead capture capabilities as part of the service.
While initial engagement is managed by AI for capturing details, real agents can follow up via SMS or email, personalizing the conversation further.
The web chat widget can be installed on any website that allows code embedding, including popular platforms like WordPress, Shopify, and Wix.